Shipping and payment
Thank you for shopping on the MIKFY website! We strive to ensure that every order is delivered quickly and without problems. Please review our shipping policy to learn how we process and ship your order.
Order Processing:
- All orders confirmed before 12:00 Seoul time are processed the same day. Orders placed after this time will be processed the next business day.
- Processing includes checking the availability of goods, packaging and preparation for shipment. Order processing time does not include shipping time.
Delivery types:
- Standard Delivery:
- Approximately takes 5 to 10 business days, depending on the location of the recipient.
- Delivery costs are calculated based on the weight of the package and the delivery region.
- Express delivery:
- Delivery takes from 3 to 5 business days (according to the policy of the shipping company and may vary depending on the region of delivery)
- Express shipping costs are higher than standard shipping.
International delivery:
- MIKFY delivers products worldwide.
- The cost and timing of international delivery depend on the destination country and the selected delivery method.
- Please be aware of possible customs duties and taxes that may be imposed by your country.
Order tracking:
- After submitting your order, you will receive a tracking number that will allow you to follow the route of your package.
Conditions and restrictions:
- In the event of delivery delays due to unforeseen circumstances, including but not limited to weather conditions, technical problems or carrier delays, we will endeavor to contact you to inform you of the situation.
- MIKFY is not responsible for delays caused by incorrect shipping addresses. Please make sure your address is correct and complete when placing your order.
Returns and exchanges:
- The policy for returns and exchanges of goods is described in the corresponding section on our website.
Payment:
- Payment Methods:
- You can pay for purchases on MIKFY using the following methods: credit and debit cards (Visa, MasterCard), PayPal. Please choose a payment method convenient for you when placing your order.
- Payment currency:
- All transactions are carried out in US dollars. If your local currency is different, the final amount will be converted by your bank at the current exchange rate on the day of the transaction.
- Transaction security:
- MIKFY uses advanced encryption technology to protect your personal information and payment information. All transactions are processed through secure payment gateways.
- Confirmation and invoices:
- Once payment is completed, you will receive an electronic order confirmation and invoice to the email address you provided.
Refund:
- Right of return:
- You may return new, unopened items within 14 days of delivery for a full refund of the item price. Items returned after this period will not be eligible for a refund.
- Exceptions:
- Personal care and beauty products that have been opened or used cannot be returned due to health and hygiene standards.
- Return conditions:
- Items must be returned in their original packaging with all tags and seals intact. You must provide a cash receipt or sales receipt.
- Return Process:
- To initiate a return, please contact our customer service team for return instructions and shipping address. Once the returned item has been received and inspected, a refund will be issued to your card or bank account within 14 days.
- Incomplete return:
- In the event that the item is not returned in original condition, the buyer may be responsible for a reduction in the value of the item.
- Return shipping cost:
- Return shipping costs will not be refunded unless you receive a damaged or incorrect item.
Contact Information:
If you have any questions about delivery, please contact our support team by email madeinkoreaforyou@gmail.com or by phone +82-10-9093-0956
We thank you for shopping with MIKFY and do our best to make your shopping experience enjoyable and convenient.